Self-Service Portal

How can we help you today?

Welcome to our Self-Service Portal! Please select from the options below and complete the form. A member of our team will be in touch with you within 24-72 hours to confirm the details of your request. 

If this is a pet medical emergency, please DO NOT complete any of the following forms. Please call us directly or drive to our hospital. 

Request an Appointment

A client service coordinator will get in touch with you within 48-72 hours.

Submit your Request

Referring Veterinarian

For AVS’s referring veterinary partners only. Records will be provided within 48-72 hours.

Request Records

Prescription Refill

Need your pet’s prescription refilled? We got you covered!

Request Refill

Client Records

Need your pet’s records? Look no further! Follow the link below to submit your request.

Request Records

Invoice Request

Need your invoice from your last visit? Click the link below to receive your invoice.

Submit Request

Message Your Medical Team

For AVS clients only, Click below to leave information for your Pet’s medical team.

Leave a Message

General Questions

Feel free to send us any questions you may have. We will get back to you within 72 hours!

Send a Message

These forms are in place as part of our “New Changes” initiative to better serve our pet parents and improve our efficiency and workflows, while reducing high call volumes and on-hold times during COVID-19.